Recommended Technology Platform

RECOMMENDED TECHNOLOGY PLATFORM

Approved Software (NOV 21)

Microsoft Office Suite: Office 2016/2019 (Word, Excel, PowerPoint, Outlook), Visio 2016/2019,
Project 2016/2019, Teams, OneDrive for Business,

Microsoft 365: Exchange Online, Sharepoint Online, MS Teams. OneDrive for Business

Adobe: Acrobat Reader, Acrobat Pro

Web Browsing: Google Chrome, Mozilla Firefox, Microsoft Edge

Conferencing: Zoom, MS Teams

VPN: OpenVPN, Draytek SSL, Watchguard SSL, SoftEther

Anti-Malware: BitDefender, Microsoft Defender, ESET

Backup: Unitrends Agent, Unitrends Direct to Cloud, Datto Agent, Datto SaaS

File Sync: OneDrive for Business, Sharepoint Online, Egnyte

Email Management: 28 Hands Mail Manager, Exclaimer Cloud Signature Management

Operating Systems: Windows 10 Pro, Server 2012 R2, Server 2016, Server 2019

Minimum PC Specification for Business IT Systems:

Unless specifically agreed otherwise, the TCL Managed Service only covers Microsoft Windows-based
hardware, and if workstations / laptops etc are purchased directly by clients their specification must be
at least:

Operating System : Windows 8.1 / 10 – must be ‘Professional’ version (Mandatory)
Processor : Intel i5 or equivalent, minimum (Recommended)
RAM : 8GB minimum (Recommended)
Drive Capacity : 256GB minimum (Recommended)

Note: Additional RAM can be added to most desktop PCs / Laptops; the exception is tablet-style units
such as Microsoft Surface Pro where the RAM and hard drive capacity is fixed during manufacture.

Machines with Windows Home operating system installed are intended for domestic use, and
the ‘Home’ operating system version lacks key business features (such as the ability to be used
in server environments)